Recognizing Excellence in the industry

Best of the Best Awards

Each year, Timeshare Owners Alliance presents the Best of the Best Awards, our highest mark of distinction within the timeshare industry. These awards are earned by companies that stand out across multiple segments of the industry and consistently receive strong feedback from owners nationwide.

A Best of the Best recipient has shown integrity in its conduct and a pattern of going above and beyond to support the people it serves. Only a small group reaches this level, making the recognition one of the most respected acknowledgments a company can receive in this field.

The awards reflect our viewpoints and the experiences shared with us. We encourage every owner to look closely at any company before agreeing to anything. Take your time, ask questions, and be cautious with your money and your trust.

Recognizing Excellence in the industry

Best Timeshare Ownership

Disney Aulani

We are proud to recognize Disney Aulani in Oahu with our Best of the Best Award. Disney consistently receives some of the fewest complaints from timeshare owners and Aulani excels in providing exceptional customer care. When owners no longer wish to keep their timeshare, Disney often allows them to exit their contract with minimal fees, as long as their maintenance fees are current. While Disney owners typically don't receive a refund, they are not left feeling trapped like with other developers. Aulani, like the rest of the Disney Vacation Club, is designed with the owner’s needs in mind, offering flexibility and peace of mind. This kind of customer service is why Disney Aulani stands out, earning them our top recognition. This award reflects our opinions based on customer feedback. We encourage you to conduct your own research and exercise caution when making financial decisions.

Recognizing Excellence in the industry

Best Timeshare Reseller

Pacific Timeshare Services

Our next Best of the Best Award goes to Pacific Timeshare Services, recognized as the Best Timeshare Reseller.

With over 36 years of experience and based in California, Pacific Timeshare Services has consistently maintained an A+ rating with the Better Business Bureau. What sets them apart is their ability to adapt to the changing market while keeping integrity at the forefront. As timeshares have become increasingly difficult to sell, Pacific Timeshare Services has narrowed its focus to properties that can realistically be sold. They are transparent with clients, disclosing the risks involved in attempting to sell a timeshare, especially in private sales, where there can be significant ramifications.

Through strategic partnerships, Pacific Timeshare Services helps owners understand their true options, avoiding the false promises that many other resellers make. Unlike many resellers who claim they have buyers just to collect listing fees, Pacific Timeshare Services remains honest and upfront. This level of integrity is especially valuable in light of FBI warnings about Mexican cartel-run resale scams. It’s refreshing to see a trusted, clean operator in the timeshare resale space. This award reflects our opinions based on customer feedback and industry analysis. We encourage you to conduct your own research and carefully consider your options when making financial decisions.

Recognizing Excellence in the industry

Best Timeshare Exit Firm

Consumer Edge Travel Solutions

Our next Best of the Best Award in the category of Best Timeshare Exit Firm goes to Consumer Edge Travel Solutions. With nearly 9 years in the industry, they’ve earned an A+ rating and full accreditation with the Better Business Bureau (BBB) and were also nominated for a Torch Award for Ethics by the BBB. What sets Consumer Edge Travel Solutions apart from other generic exit firms is their commitment to exceptional customer service. We’ve observed them go above and beyond for their clients, even when they had no legal obligation to do so. As a privately owned company, it’s evident that the owners take complaints personally and make it their mission to ensure every client is satisfied. While they handle most timeshare transfers in-house, their experienced team is well-equipped to manage more complex and difficult exits. In an industry increasingly filled with unlicensed, unregulated traveling sales teams that often fail to deliver, it’s refreshing to see a firm like Consumer Edge Travel Solutions, which operates with integrity and accountability. They also offer a unique "Skin in the Game" guarantee, applicable to most timeshare transfers. This guarantee states that if they can’t get you out of your timeshare, they will take over the ownership themselves. Now that’s truly putting their money where their mouth is! This award reflects our opinions based on customer feedback and industry analysis. We encourage you to conduct your research and carefully consider your options when making financial decisions.

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